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How do I set up the TSM Desktop Application?
This guide is a general list of steps to follow to setup the TSM Desktop Application. If you have difficulties, please feel free to visit us in Discord. This guide assumes you already have an active TSM Account on our website. If not, please create an account now. Step-by-step guide Download TSM Desktop Application Installer You can find out more i...1 min reading time
Why does the website say I have an invalid password?
It's quite likely that you are attempting to login with your TSM username, the error reads "Invalid email or password" - so ensure the email address is correct. If you have forgotten your TSM username, you can request a password reset with your email address....0 min reading time
TSM Addon: Manging Operations
Delete Info Operations are instructions applied to a Group that determine how TSM handles items within those groups for posting, shopping, mailing, crafting etc Types of Operations Auctioning Operations allow TSM to post items to the Auction House with pre-determined criteria and conditions, taking away the manual decision making of how and when to ...2 min reading time
Why does the Desktop App say my directory is invalid?
The TSM Desktop app is looking for certain files in the WoW directory selected to ensure it's valid. Ensure that you are selecting the directory you are launching the game from, and that you have launched the game at least once before selecting the directory. Related article: How do I setup the TSM Desktop Application?...0 min reading time
Why does my addon keep telling me No Recent AuctionDB Scan Data Found?
This message is displayed in two scenarios. 1. You do not have your TSM Desktop Application installed, configured, and running. Ensure you have done this by checking the article: How do I set up the TSM Desktop Application? 2. If you have verified the TSM Desktop Application is installed, configured, and running - it may be that your pricing data in...0 min reading time
What is a Price Source?
Price Sources are price-based sources for an item, and will return a positive numerical quantity in gold/silver/copper such as 10g 52s 12c. Price Sources will return a numerical quantity in gold/silver/copper, and can be split between external and internal sources. External sources are provided by and/or calculated by TradeSkillMaster, such as ...0 min reading time
Why am I missing sales or purchase data on my items?
Purchase and Sale data is recorded by TSM when the mail containing the purchase or the sale is collected from the mailbox. If you are using other addons that modify/takeover the Mail UI, or you are using the default Blizzard UI, then TSM may encounter issues with recording this information. Additionally, depending on the item you are buying or selli...0 min reading time
What is the TSM Addon API and how do I use it?
What is an API? An application programming interface or API is a set of clearly defined methods of communication between various software components. For TradeSkillMaster, these methods of communication allow an API user to query the TSM addon for item pricing and other relevant information to use in their addon(s). What does the TSM Addon API offer...0 min reading time
Why does my tooltip show 'unknown' for Auctions?
Delete Info Other Auction House addons provide pricing data, not to be confused with TradeSkillMaster pricing data in the item tooltips. The following tooltip shows data from: The Undermine Journal TradeSkillMaster Auctionator...0 min reading time
How do I add items to groups while ignoring stats or item level?
In TSM 4.10, we introduced a new option to group items by 'Item Level'. This means you can consider the item level of your craft, but ignore the secondary stat combination(s) of the craft, if you want to undercut any other auction or restock a set number of crafts regardless of those secondary stats. It's important to note that you can put both the ...1 min reading time
Why do my vendor items have wrong or missing material prices?
If you notice that your material price for vendor reagents are incorrect or missing, it is usually related to the TSM item cache being rebuilt. Related article: Why does TSM rebuild the item cache so often? By default any item will reference the vendorbuy price when it is available. Once the item cache is rebuilt, you will need to visit the vendor t...0 min reading time
This page features video playlists of TSM Addon and Desktop App guides, for beginner and intermediate users. Manthieus - Beginner (English) Samadan - Beginner (English) A beginners guide on how to install TradeSkillMaster Addon and Desktop Application. I show how to register on the Tradeskillmaster website and set up realms. In this video I will tea...0 min reading time
Why does my post scan say not enough items in bags?
Auctioning Operations are executed in the order they are assigned to a group. If you have multiple operations they will each attempt to post items according to the parameters defined in the operation in consecutive order. For example, the first operation you have applied to a group may be attempting to post a total of 20 items per the parameters def...0 min reading time
How can I help localize the TSM Addon?
We rely entirely on the community to translate TradeSkillMaster into the many other languages which WoW supports. TradeSkillMaster uses the Curseforge's localization system to manage its localizations. Whenever the English phrases are changed, a developer will upload the new phrases to this system and then translators will see the phrase listed and ...0 min reading time
How do I suggest a feature or share feedback?
You can check our public roadmap on Trello to see if your idea or suggestion has been recorded already, otherwise please join our Discord server and share any information about your request or suggestion in the #discussion channel. Before you go run off and type up that one feature you've always wanted, here's some questions you should address (as a...0 min reading time
How do I restore the default operations?
If you deleted or otherwise modified the #Default operation(s) that come with TradeSkillMaster, you can simply create another operation with the name #Default to recreate it back to default settings....0 min reading time
How do I use the Black Market Auction House search?
With TradeSkillMaster Premium, you can search for any item that would appear on the Black Market Auction House via the TradeSkillMaster website. In the following example, the item is currently listed on two US realms and one EU realm, while Ravencrest EU is set as the 'home' realm from the selection dropdown in the top right: Below this results page...0 min reading time
Where are my TSM Settings stored?
All addon (and game) settings are stored in your 'World of Warcraft/WTF/' folder. Specifically, TradeSkillMaster stores its settings in a file within the 'WTF/Account/ACCNAME/SavedVariables/' folder under _retail_, _classic_, or _classicera_ with the file being a .lua file. Be sure you have WoW completely closed before messing with these files or e...0 min reading time
How do I cancel my TSM Premium Subscription?
If you have signed up to TSM Premium by setting up a recurring subscription, you can cancel it via your PayPal Profile: Log in to your PayPal account. Click Profile / Settings near the top of the page. Click Payments, or click here . Click "Manage pre-approved payments", pictured. Select "TradeSkillMaster LLC - TSM 6/12 Month Subscription" Click Can...0 min reading time
How is AuctionDB Market Value calculated?
This page attempts to explain exactly how AuctionDB calculates the market value of items. AuctionDB uses an algorithm with a bunch of steps to make it as accurate as possible while using as little memory / disk space to store the data as possible. Let's use the following data set as an example (assume these are gold values and each number represents...3 min reading time
How do I add more buttons to my TSM Macro?
Generally, buttons that do not need to be clicked or pressed multiple times cannot be included in the TSM Macro. To configure the TSM Macro, you can head to the Settings, select Macros and include the buttons you prefer. Info If your macro does not appear to be working, ensure that your mouse cursor is not placed on the Auction House frame or on any...0 min reading time
AuctionDB Market Value
This page attempts to explain exactly how AuctionDB calculates the market value of items. AuctionDB uses an algorithm with a bunch of steps to make it as accurate as possible while using as little memory/disk space to store the data as possible. Let's use the following data set as an example (assume these are gold values and each number represents t...3 min reading time
Why is my scan failing or lagging in Classic?
The root cause of the issue that causes TSM to lag when running a scan in Burning Crusade Classic is on Blizzard's side, unfortunately. We recommend making use of the TSM Desktop Application for pricing data instead. Related Article: How do I set up the TSM Desktop Application?...0 min reading time
Why is the inventory data not updating in my tooltips?
Some addons such as Altoholic provide inventory data for items that you character, or alts and banks hold. This should not be confused with the information that TradeSkillMaster provides. The following tooltip shows information from: TradeSkillMaster Altoholic ...0 min reading time
Why does TSM Destroying get stuck after the first try?
This can usually be resolved by disabling any addons, or options within addons, that have auto/quick/fast loot capabilities. And then enabling auto looting in your in-game settings....0 min reading time
Which Functions can I use and what do they mean?
Here we will describe some of the Functions referenced on the What is a Function? page in more detail. Functions are expressions or terms that can be used as building blocks to combine Price Sources and Value Sources to answer questions or create decision points. They cannot be used in isolation, and don't inherently provide any numerical quantities...3 min reading time
Why is my Desktop Application so small and tiny?
At this time our Desktop Application does not support very high DPI monitors/displays. You can launch the application with the following options as a workaround, while we work towards launching a new app....0 min reading time
Where can I find group imports?
There is a repository of groups on the TradeSkillMaster website: https://www.tradeskillmaster.com/group-maker/all Info As of TSM 4.10, you can search and filter the Base Group for any ungrouped items in the game, without needing to use the TSM Group Maker. Select Groups Select the Base Group Enter a search or filter Select the items Select the Group...0 min reading time
What is a Custom Source?
You can create Custom Sources which are variables that you define for easier reference and repeated use of a particular Custom String. For example, you may have created a Custom String such as max(dbmarket, dbregionmarketavg) - instead of typing this out every time, you can create a Custom Source for this string and name it 'myprice' or something ...0 min reading time
Why am I missing crafting costs or profits in my profession window?
The most common reason for missing information in your profession window related to crafting costs or profits is missing pricing data. Make sure your TSM Desktop Application is installed and configured. Related Article: How do I setup the TSM Desktop Application? If you have pricing data and are still missing crafting costs or profits in your crafte...1 min reading time
I lost all of my groups and operations, what can I do?
As long as you are running the TSM Desktop Application, you will have access to backups of your TSM data, profile, and settings. Related Article: How do I restore a backup of my addon settings? How do I restore a backup of my addon settings? When you have the TradeSkillMaster Desktop Application installed, it is automatic... When you have the TradeS...0 min reading time
Why does the TSM Desktop app say my time is wrong?
The TSM Desktop Application requires your system time and timezone to be correct in order to function. Ensure your system time and timezone are accurate for your location and with consideration to Daylight Saving if your location observes it. Your time may be correct when compared to your watch, but it would technically be incorrect if the timezone ...0 min reading time
How do I see the total buyout of an auction instead of per item?
With the launch of TSM version 4.11, Auction House tables have been significantly improved and an option to add/remove columns to the table is available. To add the 'Buyout (total)' (3) column to your table, select the vertical-ellipses/overflow menu (1) in the top left of the table and select in the 'Hide Columns' menu (2):...0 min reading time
What are the latest addon changes?
The latest changes to the Addon can be found on our Blog with the 'Change Log' Category TradeSkillMaster Blog: Addon Change Log...0 min reading time
Why can't I find or select my Classic realm on the website?
The TradeSkillMaster website does not currently support Classic data history/tracking. The only place to select your Classic realm is while adding it to your Desktop Application. Related Article: How do I setup the Desktop Application? If you are looking for Great Deals on your Classic Realm, they are available in-game only at the Auction House in t...0 min reading time
How do I see Great Deals for my realm in Classic WoW?
Great Deals for Classic are only available in-game. If you're a Premium TSM member, you can click the 'Great Deals' button in the Browse tab of the Auction House in-game....0 min reading time
What can I do to fix a cx_freeze error?
Sometimes the TSM Desktop application install can be corrupted, the easiest way to resolve this cx_freeze error is to uninstall the application, download a fresh installer and then re-install the application. Download the application: https://www.tradeskillmaster.com/app/overview You may also need to use the alternative download link, instead....0 min reading time
How do I migrate my TSM settings to a new computer?
If you only wish to migrate TSM settings, you can open the Backups folder via the TSM Desktop Application and copy the automatically-generated backup files (in .zip format) to your new system or computer in the same directory. From here you can restore the backup through the TSM Desktop Application. Related article: How do I restore a backup of my a...0 min reading time
How do I remove a character that was deleted or transferred?
After deleting or transferring a character to another server, TradeSkillMaster won't know that you've done this until you go to your primary Settings page and select the character in the 'Forget Character' drop down menu....0 min reading time
What is a Value Source?
These are value-based sources for an item, and will return a positive integer, or a decimal number such as 100, or 0.3. Value Sources will return a positive integer or a decimal number, and can also be split between external and internal sources. External sources are provided by and/or calculated by TradeSkillMaster, such as DBRegionSaleRate f...0 min reading time
How do I reference my crafting cost in a minimum profit?
When setting up the crafting operation, you need to specify the minimum profit you want to get from the craft. This means if the item takes 100g to craft, a 100% profit would require the item to sell for 200g or more. If you want to be sure the item sells for 110% crafting, then you should set the minimum profit to 10% crafting....0 min reading time
TSM Addon: Auctioning Operations
Delete Info Auctioning Operations are unique to TradeSkillMaster and remove the manual decision making on when and how to post items to the Auction House. Setting a Minimum and Maximum price will define a range in which TSM will consider undercutting competition on the Auction House. If there is an auction posted between the Minimum and Maximum pric...2 min reading time
How do I restore a backup of my addon settings?
When you have the TradeSkillMaster Desktop Application installed, it is automatically generating backups of your TSM Addon profile, settings, and data. This is useful for data recovery! If you need to revert to a previous state, or have lost your in-game groups and operations, you can restore one of the backups via the Desktop App. 1. Open the TSM D...0 min reading time
This page features written TSM Addon and Desktop App guides, for beginner and intermediate users. The Lazy Goldmaker - Beginner to Intermediate (English) Part 1: Introduction Part 2: Groups Part 3: Operations 101 Part 4: Value Sources and pricing Part 5: Using auctioning to post your items Part 6: Using shopping scans to find great deals Part 7: Usi...0 min reading time
How do I uninstall TradeSkillMaster?
For the TSM Desktop Application, you can uninstall the program through 'Add or remove programs' menu in Windows, or via the uninstaller located in the application directory - the default directory is Program Files (x86)\TradeSkillMaster Application For the TSM Addon suite, you can remove the TSM Addon folders from your Interface\Addons directory to ...0 min reading time
How do I use the TSM Group Maker?
Info As of TSM 4.10, you can search and filter the Base Group for any ungrouped items in the game, without the need to import through the Group Maker tool. Select Groups Select the Base Group Enter a search or filter Select the items Select the Group or create a new Group Click Move items or drag and drop the items to the target group To make use of...0 min reading time
How do I get the Destroy window to show up?
By default, TradeSkillMaster Destroy window will show automatically when you have items that match your Destroy criteria in your inventory as soon as you log in. Please note: Soulbound items are not considered by default, unless you enable it. Additionally, the maximum Rarity to be shown is Rare so Epics will not be shown, unless you enable it. Navi...0 min reading time
How do I read or convert the time in my Accounting Export?
The timestamp in your Accounting or Ledger data that is exported from the TSM desktop application is in Unix time, or Epoch time. You can read more about that here: https://en.wikipedia.org/wiki/Unix_time You can follow the steps here to convert the timestamp to one that is readable: https://www.automateexcel.com/formulas/convert-time-to-unix-times/...0 min reading time
Which Price Sources can I use and what do they mean?
Here we will describe some of the Price Sources referenced on the What is a Price Source? page in more detail. Price Sources will return a numerical quantity in gold/silver/copper, and can be split between external and internal sources. External sources are provided by and/or calculated by TradeSkillMaster, such as DBMarket or DBRegionSaleAvg from A...2 min reading time
Why doesn't my crafted item get restocked?
There are four reasons why crafting won't restock: Profit: Crafting will only restock if it is profitable to do so when a minimum profit is enabled - check your minimum profit setting in your crafting operation. Min Restock Quantity: Crafting will only restock if it can craft at least your minimum restock quantity so if you have this set to 2 it mus...0 min reading time
Why does my post scan say posting disabled?
This is due to the Post Cap in your Auctioning Operation being an invalid value, or set to 0. A common mistake is setting this value to 0 in an attempt to set 'no limit' to how many items to post, where this will simply disable posting for that operation. This field accepts custom strings, so ensure the resulting value is between 1 and 50,000 (Retai...0 min reading time
How do I increase the font size?
It is not currently possible to modify the font in TSM directly. However there is an option to scale the TSM addon windows by holding shift while resizing any TSM interface from the bottom right corner. Once you have scaled the window, you can release shift and then resize the window as normal....0 min reading time
TSM Addon: Dashboard
Opening the core TradeSkillMaster Dashboard can be done by clicking on the TSM icon around your minimap, or typing /tsm News & Information This section on the left will display the latest Blog Post entries from the TSM website. App Sync and Price Data Status Icon This icon will be coloured Green, Yellow, or Red depending on the status of your ...1 min reading time
What do I get with TradeSkillMaster Premium?
Some of the things you can expect to get with TradeSkillMaster Premium include: Peace of mind, with automated remote backups of all your TSM profiles, groups, operations and accounting data. In the event of data loss, or moving to a new system, you won’t have to worry about rebuilding your TSM configuration from the ground up. Check your latest back...1 min reading time
Why can't I find my Oceanic/OCE Realm?
Oceanic realms are classed as US or NA by Blizzard, so they're displayed under the US region in any realm selection for TSM....0 min reading time
TSM Addon: Groups
Accessing your Groups can be done from the core TSM Dashboard, by clicking on the minimap icon or typing /tsm. Delete Info Groups are containers for a collection of items you wish to handle in specific ways for posting, shopping, mailing, crafting etc Base Group The Base Group comes default with the TSM Addon and cannot be removed. It contains all i...3 min reading time
How do I add more than 10 realms to my Desktop Application?
With a free TradeSkillMaster account, the number of realms you can add to your account is limited to 10. You can add up to 50 realms with a TradeSkillMaster Premium subscription....0 min reading time
How do I filter items in my Groups or the Base Group?
Name This one is relatively self-explanatory. You can type the full or partial name of an item. Examples Silk Cloth This filter will match Bolt of Embersilk Cloth, Bolt of Silk Cloth, Embersilk Cloth, and Silk Cloth. You can use the exact qualifier to only find items whose name matches exactly, however the exact qualifier only works with Shopping se...2 min reading time
How do I report an issue I have with TSM?
Are you looking to report an in-game Lua error from the TSM addon? TradeSkillMaster errors are specifically handled by the TSM Error Window, it looks like the following screenshot: You can use this in-game TSM Error Window to report issues directly to the TSM team, which will be submitted via the TSM Desktop Application. Ensure you fill in the steps...1 min reading time
Why are my cancel scans very slow?
In patch 8.3 for Retail WoW, Blizzard introduced a throttle to the action of cancelling an auction. After approximately 50 cancels, the game will delay each cancel action for roughly 60 seconds. More information: https://us.forums.blizzard.com/en/wow/t/auction-house-much-slower-today-june-16/556722/13...0 min reading time
Known issues in Retail WoW
Retail - Patch 9.1 General An FPS drop on very first launch with TSM4 or after a game patch is expected, leave it running while things load and then restart your game client. TSM Item Cache will be rebuilt whenever the Game client version changes i.e after a hotfix Shopping/Sniper The selected auction may skip a line while purchasing while using the...0 min reading time
Known issues in Classic WoW
Running a manual scan will sometimes fail or cause your client to disconnect. This is normal behaviour and would be fixed by Blizzard. The Tasklist will not prompt you to collect materials from your bank in order to craft. TSM does not currently consider certain recipes as having a cooldown such as Mooncloth or Primal transmutes. The Guild Bank intr...0 min reading time
Why does my post scan say my item/group is invalid?
There could be several reasons why this happens, and the message displayed in your chat window will help diagnose the issue. If you do not see any contextual message in the chat window ensure you have 'Invalid price warnings' enabled in your TSM settings (i.e the option is toggled off): Common reasons that cause 'item/group is invalid': You have no ...0 min reading time
What is a Function?
Functions are expressions or terms that can be used as building blocks to combine Price Sources and Value Sources to answer questions or create decision points. They cannot be used in isolation, and don't inherently provide any numerical quantities without being applied to a Price Source, Value Source or a combination thereof. There three kinds of F...0 min reading time
TSM Addon: Ledger
Accessing the Ledger can be done from the core TSM Dashboard, by clicking on the minimap icon or typing /tsm. Delete Info Data in the Ledger is based on collecting mail from your mailbox, such as sales, purchases, cancelled and expired auctions. Inventory In the first section you will have an overview of all items that you own that TSM is aware of. ...3 min reading time
Why does TSM rebuild the item cache so often?
The item cache is rebuilt whenever the game client version changes. The game client version changes after a hotfix, or a patch is released by Blizzard. Depending on the frequency of these releases by Blizzard, depends on how often TSM will need to rebuild the item cache. It may take a few minutes for the process to complete, you can leave the game r...0 min reading time
Which External Sources are available to use?
There are several addons that provide pricing data that you may wish to include in your gold-making strategy. Once the addons are installed, an External Price Source will be available in TradeSkillMaster to use in your Custom Strings. Addons currently supported include: The Undermine Journal The TUJ addon is updated twice a week and provides the fol...0 min reading time
Why is my item missing from the add to group menu?
Items can only be in one group. For more information on grouping, please refer to this article: How do I add items to groups while ignoring stats or item level?...0 min reading time
Which Value Sources can I use and what do they mean?
Here we will describe some of the Value Sources referenced on the What is a Value Source? page in more detail. Value Sources will return a positive integer or a decimal number, and can also be split between external and internal sources. External sources are provided by and/or calculated by TradeSkillMaster, such as DBRegionSaleRate from AuctionDB o...1 min reading time
How do I fix an error about AppData.lua being empty?
If you're using an Addon Manager, such as Curseforge, WowUp, Ajour etc, you will need to set TradeSkillMaster Addons to be 'Ignored' to prevent any interference or conflict. The TradeSkillMaster Desktop Application will handle updating and management of the TSM Addons. Follow these steps 1) Within your addon manager, right-click on both TradeSkillMa...0 min reading time
Why don't I see any pricing in my item tooltips?
This could be caused for a number of reasons. In the first instance, make sure that you've set up the TSM Desktop Application and TSM addons correctly. This includes selecting the correct WoW directory in the app, picking the correct realm on the TSM website and installing both the core TSM Addon and the TSM AppHelper Addon, then ensuring they're en...0 min reading time
How do I get a refund?
If you'd like to request a refund, please send an email to [email protected] with your TSM Username and PayPal transaction ID. If you'd like to simply cancel your TSM Premium Subscription, you can do so in the 'My Account' section of the TradeSkillMaster website. Please note: Your subscription won't expire until the end of your subscription...0 min reading time
What are Custom Strings?
Custom Strings allow you to highly customize and tightly control your TradeSkillMaster settings. Custom Strings can be categorised in three main ways: Price Sources. These are price-based sources for an item, and will return a positive numerical quantity in gold/silver/copper such as 10g 52s 12c Value Sources. These are value-based sources for an it...2 min reading time
What is the TSM Public Web API and how do I use it?
Using the TSM Web API to get Auction House pricing data! What is an API? An application programming interface or API is a set of clearly defined methods of communication between various software components. For TradeSkillMaster, these methods of communication allow an API user to query TSM for item pricing and other relevant information to use in th...0 min reading time
How do I open the TSM Application on a Mac when the developer cannot be verified?
Our Desktop Application is not currently 'notarized' with the Apple Store, so OS X will complain about an unrecognized developer when you try to open the TSM Desktop Application. This does not mean the Application is not safe, and you are welcome to verify this by running an independent scan on it with your software of choice. You can follow the ins...0 min reading time